Parish and Shires Commercial Limited (Company Number: 10193598) is a commercial grounds maintenance and tree surgery company. When we refer to “Parish and Shires Commercial Limited” or “we” or “our” or “us”, we are referring to Parish and Shires Commercial Limited.
Your privacy is extremely important to us, so we want you to know exactly what kind of information we collect about you and how we use it.
We’ll always treat your personal information with the utmost care, and we never sell them to other companies for marketing purposes.
Please take the time to read and understand this policy and bear in mind that by using our website, contacting us by telephone, or by providing information to us by way of social media, you agree to its terms.
When we refer to “personal information” in this privacy policy, we mean information that identifies you as an individual, or can do so (including but not limited to a first and last name, a home address, an email address or other contact information).
This policy (together with our Website Terms of Use and Terms & Conditions – and any other documents referred to in those terms) sets out the basis on which any personal data collected from you, or that you provide to us, will be processed by us.
If you have any queries or requests at any time concerning your personal information held by us or our practices in this regard, please write to Parish and Shires Commercial Limited, Eastlands, Copplestone, Crediton, EX17 5NR or email: parishandshires@aol.com.
We store personal information from you and process your personal information when you register yourself on the website, or place orders via our website, email or phone, submit a customer review or correspond with us at any time.
When you take site photographs to evidence work completed, the images of anybody included in the photo(s) will be saved as part of the record of completing that work.
When you visit our website, we also collect information automatically from your computer such as browsing patterns, but information collected in this way is only used in aggregate and anonymous form rather than being linked to identifiable individuals.
We collect information in several different ways:
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our website:
Please note that the following third parties may also use cookies, over which we have no control. These third-party cookies are likely to be analytical, performance, or targeting cookies:
To deactivate the use of third-party advertising cookies, please click on “manage settings” in our cookie banner at the top of the website. Or if you have already accepted cookies but would like to change them, please click on the blue and white shield icon on the bottom left of your screen. In the Preference Centre you can adjust, accept or deactivate performance, functionality and targeting cookies.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Except for essential cookies, all cookies will expire according to the cookie types mentioned above (session/persistent).
This information includes the likely makeup of your household, the type of car you may drive, your interests, your likely education and employment status, and your likely financial status. It also places you into one or more defined behavioural and socio-economic groups.
Information may also be collected independently by online advertising networks (such as Google) through which we place advertisements. This often summarises the actions of many people and does not allow us to identify you individually.
To comply with GDPR standards, you can request the Right to be Forgotten by emailing parishandshires@aol.com.
We use personal information collected from you for the following purposes:
Our aim, quite simply, is to provide a great service and value to you in everything we do. By knowing more about you, we’re able to focus on the things most likely to appeal to you.
Generally, we will only use your information within Parish and Shires Commercial Limited. However, sometimes we use third parties to process your information on our behalf. Parish and Shires Commercial Limited requires these third parties to comply strictly with our instructions, and we only share your information in accordance with our legal data protection and privacy obligations.
Your information may be disclosed to:
We may also share the information we collect where we are legally obliged to do so, e.g. to comply with a court order.
Any social media posts or comments you send to us (on the Parish and Shires Commercial Limited Facebook pages, for instance) will be shared under the terms of the relevant social media platform on which they’re written and could be made public. Other people, not us, control these platforms. We are not responsible for this kind of sharing. Before you make any remarks or observations, you should review the terms and conditions and privacy policies of the social media platforms you use.
Any blog, review or other posts or comments you make about us, our products and services on any review or user community service will be shared with all other members of that service and the public at large.
You should take extra care to ensure that any comments you make on these services are fit to be read by the public, and are not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
When you visit our website, we may send you cookies. A cookie is a small text file that can be placed on your computer’s hard drive. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Three types of cookies are used on our website:
Our cookies cannot be used by themselves to identify you. You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our website if cookies are disabled. You may disable cookies through your browser by following the instructions found at: www.allaboutcookies.org/manage-cookies.
Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you arrive at our site.
The information that we collect from you may be transferred to, stored at, and processed at a destination inside the European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy. By disclosing your personal information to us you consent to this transfer.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security – any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We do not collect information with a view to selling it to unconnected third parties. However, in the unlikely event that any of the assets of Parish and Shires Commercial Limited were sold to a third party, details of our customers would be passed on to that third party as part of the sale of the business.
We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or to protect our rights, property or safety or the rights, property or safety of our customers or others.
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services, and for 3 years afterwards if you stop doing so, to see if we can persuade you to come back to us.
After that we will either delete it or anonymise it so that it cannot be linked back to you.
If you wish to stop all email and text (SMS or MMS) communications you receive from us, please email parishandshires@aol.com.
You can also change your preferences on the Preference Centre on the Parish and Shires Commercial Limited website or contact us at any time and let us know exactly what you would like us to change.
You are perfectly within your rights to ask us whether we hold information about you and, if so, for us to give you certain details about that information and/or the information itself. This right is commonly known as a ‘Subject Access Request’. Please address any such requests to Parish and Shires Commercial Limited, Eastlands, Copplestone, Crediton, EX17 5NR.
Please complete this form if you wish to be sent a copy of all data that Parish and Shires Commercial Limited currently holds for you. Your request will be compiled and sent to you via email within 30 days. For more information about the ICO, please visit the Official ICO website. If you wish to enquire as to the progress of your request, please contact us at parishandshires@aol.com.
Parish and Shires Commercial Limited makes a special effort to encourage children to consult with their parents before disclosing personal information via our website. However, it is ultimately the responsibility of parents to supervise their children’s online activities and should consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address and other personal information online without parental permission.
Parish and Shires Commercial Limited shall use its reasonable endeavours, whenever possible, to ensure that personal information about or obtained from a child will not be used for commercial or trade purposes and that personal information will not be collected from children under 12 without the prior acknowledgement of the parent.
The Information Commissioner’s Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as us are available publicly. You can access them here https://ico.org.uk/for-the-public/.
You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction is extremely important to us, and we will always do our very best to solve any problems you may have.
